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Travel & Tourism

NCFE Level 2 Diploma in Travel & Tourism
Course units include:

  • Customer Service in Travel and Tourism
  • The UK Travel and Tourism Industry
  • Travel and Tourism Destinations
  • Know About Airports and Airlines
  • Hospitality in Travel and Tourism
  • Work Experience in Travel and Tourism

    Students on this course will have the opportunity to study for the additional qualification – The Level 2 Certificate in Introduction to Cabin Crew - within this study programme. This means you can potentially gain two qualifications at the end of your course.

    NCFE Level 2 Certificate in Introduction to Cabin Crew
    Course units include:
  • Working as Cabin Crew
  • Airline Health, Safety and Security
  • Aircraft Emergency Situations
  • Dealing with Passengers On Board An Aircraft
  • Cabin Service - Selling Techniques
  • Making Passenger Announcements on Board An Aircraft.
  • Entry requirements

    5 GCSEs grade 3 or above including English, or a relevant Level 1 course at merit/distinction grade, plus a good school report/reference. If you do not have formal qualifications but have appropriate experience, you will be accepted on the basis of a successful interview.

  • Who is the course for?

    This course is suitable for students who would like to gain employment in the airline industry or enhance their studies in travel and tourism. It provides an additional qualification for students wishing to work as cabin crew.

  • Study methods

    You will have the opportunity to learn in our state of the art Mock Up Aircraft and Check In. Guest speakers will enhance your knowledge and provide real life examples of the life of Cabin Crew.

    Lectures, workshops, group work, visiting speakers, practical sessions and outside visits to provide students with a realistic view of the industry, such as British Airways Cabin Crew training centre.

    Trips are an important part of the course, and this course will involve a UK residential trip.

    You will be required to undertake a one-week work placement within the travel industry.

  • How is the course assessed?

    The course is assessed through written reports, online tests, role plays and other practical activities.

    The course will require you to be in smart clothing and this will be further explained in the interview.

  • Where Next – Job Opportunities

    Located near Heathrow, we have the benefit of employment opportunities within many sectors of the hospitality and aviation industry on our doorstep, whether that be within hospitality, the airport or for an airline. The course will provide you with the knowledge and skills to commence an exciting and fulfilling career within cabin crew for a variety of airlines such as British Airways, Virgin Atlantic, easyJet and many more.

  • Where Next – Further Studies

    NCFE Level 3 certificate/Diploma in Travel & Tourism.

  • How to apply

    To apply for a course either click the APPLY NOW button - fill out the form online and submit

    OR download an application form here and post it to the address on the form.
    When we have received your application we will contact you to arrange an interview time.

Course starting Sep 2025

Starts 2 September 2025

Duration 1 Year(s)

Location Uxbridge Campus

Days/Time Monday-Friday
09:00 - 17:00