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Student Support

Our Student Support Team provides a listening ear and support to students who want to raise issues that might be affecting their experience at college or their life outside.


You may have personal concerns such as drugs and alcohol, general and sexual health, mental health concerns, problems at home, or housing and benefit problems. Or it could be that you are trying to find a constructive way forward after finding yourself in the college’s disciplinary procedures. Or that you are simply finding it hard to fit in or worried about keeping on top of your work.

Matrix QM ProcessOur friendly and caring Student Support Team are happy to help with any query or problem, whether you’re a prospective or current student, a parent or you have a more general enquiry about the College. 

The service provided by the team is matrix accredited. 

Contact our Student Support Team on: 018 9585 3336 or This email address is being protected from spambots. You need JavaScript enabled to view it. 

Student support services include:

  • Additional Learning Support - extra classroom support is available for those who need it. We also have a new campus for students with Special Educational Needs and Disabilities (SEND) - this space opens in September 2026 at Barra Hall in Hayes.
  • Careers and Employability - supporting you with becoming career-ready: CV writing, interview skills and advice and guidance
  • Enrichment - providing extra-curricular activities to help you make the most of your time at college
  • Finance and Bursary - support and guidance on what financial support is available to you and how to apply for it
  • Safeguarding - ensuring that every student is safe during their time at college.

Meet our Student Support Team